Channels: website chat bubble, WhatsApp, Instagram direct messages, Facebook Messenger, Telegram, Gmail, phone calls and SMS through Twilio, Slack, Microsoft Teams, Discord, and your own app through a simple HTTP API.
Apps it can use: Google Sheets, Google Drive, Google Calendar, Airtable, Notion, Dropbox, HubSpot, Salesforce, Zendesk, Intercom, Calendly, Stripe, Shopify, Zapier, and any REST endpoint through Custom API / Webhook.